AI phone assistant for contractors:
every call answered
A customer who gets voicemail calls the next name on the list. WorkTime CRM puts an AI assistant on your business line: it picks up when you cannot, finds out what the job is, books the visit, and leaves you a summary — so the lead is in your pipeline before you are off the ladder.
First month free with a card on file · then $99/mo per company · cancel anytime
Step by step
- 01
Connect your number
The assistant runs on your own phone accounts — Twilio for the number and Vapi for the voice. Settings walks you through it and there is a ready-made script to start from.
- 02
Decide when your phone rings
Set the hours when calls may reach you. Outside them your phone stays quiet and the assistant takes the call, so an evening caller is not lost and your dinner is not interrupted.
- 03
The assistant talks to the customer
It asks what the job is and where, and offers a time for the estimate visit. Calls that are someone selling to your business are recognised and not saved as leads.
- 04
You get the result, not a voicemail
After each call the summary is on the customer's card and in your Telegram. If a time was agreed, the visit is on your calendar.
Northwest Remodel LLCKitchen remodel in Kirkland, roughly 180 sq ft, wants to start in September. Asked about tile and cabinet options.
Recording and transcript saved to the client card
This is what it looks like inside
Not a stock picture — the screen you get after signing up, with sample data.
Northwest Remodel LLCVisits booked by the assistant or on your booking page land here by themselves; the green blocks are work days on site. A push on your phone — and Telegram, if you use it — reminds you before each visit.
What you get
New leads get a call in seconds
With auto-call on, the assistant phones a new lead within seconds of it arriving — during your calling hours. A lead that comes in at night is called in the morning.
It knows your schedule
Visits are offered inside the schedule you set, so it does not book you on top of another job.
Everything is written down
Who called, what they need and what was agreed sit on the client card with the rest of the conversation.
You can always take the call yourself
The assistant is the backup. When you can answer, you answer.
Questions contractors ask
What does it cost?
The assistant is part of the WorkTime CRM plan: first month free with a card on file, then $99 a month per company. The phone number and the call minutes are billed separately by Twilio and Vapi, on your own accounts with them.
Will customers know they are talking to an AI?
You write the greeting and the script, so that is your choice. We recommend saying so plainly — callers mostly care that someone picked up and booked a time.
Does it call back a customer who hung up?
No. It answers calls you cannot take, and it can call a brand-new lead that just arrived. For a missed call you get a notification and call back yourself.
Can it book the estimate visit?
Yes. When the caller agrees to a time, a calendar event is created automatically and you see it in the summary.
Does it work at night?
It answers at any hour. It only makes outgoing calls to new leads inside the calling hours you set.
Try it on your next job
Built by a working contractor near Seattle. First month free, then $99 a month for the whole company.