For handyman businesses

CRM for handyman businesses

A handyman day is six small jobs, forty messages and one person. WorkTime CRM keeps every request in one list, puts the visits on a calendar, and lets the customer approve and pay from their phone, so the office work fits between jobs.

First month free with a card on file ยท then $99/mo per company ยท cancel anytime

Where the day goes โ€” and what changes

Three things that cost you jobs or evenings, and the tool in the app that deals with each.

01 / 03

Requests from everywhere

Thumbtack, Facebook, texts, calls, the neighbor. They land in one list as client cards, and a pasted screenshot of a message becomes a card too.

Sarah M.
New Lead ยท Thumbtack ยท Renton, WA
New Lead
Hi! Looking for a quote on a full kitchen remodel in Renton, about 180 sq ft. When could you come by?

6:42 PM

Thanks Sarah! This is Northwest Remodel โ€” happy to help. When is a good time for a quick look? You can also book here: nwremodel.com/book

6:42 PM ยท sent automatically

Write viaThumbtackSMSEmail
02 / 03

A list of ten small things

Requests from the WorkTime directory say what kind of help it is and how many tasks. Quote the list line by line โ€” a door that sticks, a faucet, caulking โ€” and the customer signs it online.

Northwest Remodel LLC
Clients

A photo or one sentence

Shoot the room on site, or type "master bath, 120 sq ft, full gut"

The AI prices it

Materials, labor and markup at your local rates

Estimate #1042 ยท Anna K.Signed
Tile โ€” floor & walls120 sq ft$2,880
Vanity, install1$1,450
Plumbing fixtures3$960
Total$5,290
๐Ÿ‘ Preview๐Ÿ“ง SendView & Sign
03 / 03

Getting paid for a ninety-minute job

Send the invoice before you leave the driveway. The customer pays by card, or you mark it paid by Zelle or check.

app.worktimealliance.com/portal/anna-k
Northwest Remodel LLC
Your project โ€” Anna K.
Estimate #1042Signed
Invoice #1 โ€” depositPaid
Invoice #2 โ€” rough-inDue
Pay by card

or Zelle / check

๐Ÿ’ณ Pay over time โ€” Acorn Finance

Screens from the app, with sample data.

The request

What a request tells you before you call

A homeowner who posts a project in the WorkTime contractor directory answers a few questions made for the trade. The answers arrive in the lead's notes. For handyman businesses they are:

01

What kind of help?

Small repairsAssembly or installationMounting or hangingDoors, locks or trimCaulking or patchingOther
02

How many tasks?

One2โ€“3A full list
03

How big is the job?

Small (a day or two)Medium (up to a week)Large (more than a week)Not sure
04

What kind of property?

HouseCondo / apartmentTownhouseCommercial
05

When do you want to start?

As soon as possibleWithin a monthIn 1โ€“3 monthsJust planning
The estimate

Estimate lines the AI already knows

The AI estimate does not start from a blank page. Its catalog already has lines like these; the prices come from your own pricebook, which you can rebuild for your city and state and then correct line by line.

  • Door adjustment / sticking fix
  • Cabinet door adjustment
  • Bathroom faucet replacement
  • Bathroom caulking โ€” tub perimeter only (remove old + re-caulk one tub)
  • Bifold closet door (per opening, up to 4 ft)
  • Cabinet hardware (pulls + hinges per door)
  • Attic hatch weatherstrip
Northwest Remodel LLC
Clients

A photo or one sentence

Shoot the room on site, or type "master bath, 120 sq ft, full gut"

The AI prices it

Materials, labor and markup at your local rates

Estimate #1042 ยท Anna K.Signed
Tile โ€” floor & walls120 sq ft$2,880
Vanity, install1$1,450
Plumbing fixtures3$960
Total$5,290
๐Ÿ‘ Preview๐Ÿ“ง SendView & Sign
An estimate in the app: lines, quantities, your prices, and the signature status
FAQ

Questions handyman businesses ask

I do small jobs. Do I need estimates at all?

For a one-hour job, an invoice is enough. For a list of tasks, a short estimate the customer signs avoids the "I thought that was included" conversation.

Can it answer the phone for me?

Yes. The AI phone assistant picks up when you cannot, asks about the job and books a visit. It runs on your own Twilio and Vapi accounts, billed by those providers.

What does it cost for one person?

$99 a month per company, whether that is one person or ten. First month free with a card on file.

Try it on your next job

Built by a working contractor near Seattle. First month free, then $99 a month for the whole company.